This operation shall be carried out by authorized people only. Any accident or damage resulted from carrying out such an operation by unauthorized people shall not be the owner’s or contractor’s responsibility.
Authorized people mean that they have been trained by lift supplier and their names and identity cards may be required to be registered to the local authority having jurisdiction on the legal operation of the elevator concerned.
1. The authorized people should communicate with the person or people who are trapped inside the lift car. Find out how many people are inside and instruct them to remain calm and stay away from the car door.
2. Turn off the electric supply at the main switchboard in the machine room to the elevator where people are trapped inside. In this case, lift No. 2 is the lift that has broken down. Turn off the isolator/switchboard for lift No. 2 only.
3. Proceed with the rescue operation by opening the landing door with the landing door key at the floor where the elevator has stopped.
4. If the elevator car is located at a level of more than ± 600mm to the nearest landing floor, do not release the passengers. If the elevator car is not level to safely bring the passengers out then sometimes it is advised to open the door approximately only about 200mm to allow fresh air or light into lift car to make the passengers feel more comfortable while waiting for the lift technicians to arrive.
Rescue works should be carried out by lift technicians as there is the danger that such rescue works may result in the risk of a fatal accident of the trapped passengers falling back into the lift shaft.
The lift technicians are trained to manually bring the lift to the nearest landing floor level by slowly releasing the brake at the traction machine in the lift motor room.
[NOTE: THIS OPERATION MUST ONLY BE DONE BY TRAINED LIFT TECHNICIAN]
If the elevator car is located at a level of more than ± 600mm to the nearest landing floor, do not release the passengers. Rescue works should be carried out by lift technician.
SOMETIMES A FATAL ACCIDENT CAN OCCUR WHEN PASSENGERS COME OUT BY THEMSELVES AND FALL BACK INTO LIFT SHAFT